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Risk-Free Delivery & Warranty

GRANTED REFUND

No questions asked! We grant a 15-day money-back guarantee on any digital item or a 30-day money-back guarantee on any shippable item you buy at Sonarworks online store. If you are not completely satisfied, please contact support team to arrange the return. A request for the return must be submitted within 15 or 30 days after the purchase date. Please make sure you return the product in its original packaging and it includes all accessories. Be careful to avoid any signs of use! 

FAST DELIVERY (IN 3-5 WORKING DAYS)

We truly respect your time. All deliverable items from Sonarworks store are shipped by FedEx within 2-3 working days in the EU and 3-5 working days in the rest of the world. If we are out of stock, purchases are usually delivered within 2-3 weeks. But don't worry, it happens very rarely  

LOW SHIPPING COSTS (ONLY 9)   

Pay for the product not for the shipment. We make sure everyone anywhere can get our products at low cost to discover calibrated sound from their headphones and speakers.  

SAFE AND INSURED SHIPMENTS

Nothing is more painful than a lost pair of your super-expensive favourite headphones. No worries with Sonarworks! We provide a full-coverage insurance for all shipments from Sonarworks store, as well as for all individually-shipped headphones. Please contact the support team if your headphone value exceeds €500 to arrange extra documentation for the shipment insurance. 

2-YEAR WARRANTY FOR HEADPHONES AND MICS

We stand by the products we sell. So, all headphones and Sonarworks measurement microphones are backed by a 24-month warranty. Signs of wear are only covered, if they occurred despite appropriate care or because of demonstrably bad workmanship. A product that is beyond repair is exchanged for a new product or an alternative one in the same price range.

 

Contact for more information: support@sonarworks.com